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Five9 enables your business to serve your customers’ needs and has the vision to make it a driving force across your organization – not something all vendors will do.

 

  • Five9 Named a Leader in Conversational AI by Aragon Research for 2025
  • Five9 Named a Leader in the 2024 Gartner Magic Quadrant
  • Five9 named a Leader in CCaaS in the 2024 IDC MarketScape

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Serve Your Customers' Needs

Build Customer and Agent Loyalty in the Cloud

Whether you’re exploring the cloud for the first time or you’re a cloud contact center veteran, Five9 has the experience needed to smooth the journey. We take the time to evaluate your business, pain points, and goals to craft a solution and migration plan tailored to those needs. The results bring a loyal following to your CX.

  • Offer your customers a better experience.
  • Maximize your business operations.
  • Minimize the disruption of change.

See How

See The New CX in Action

Alaska Case Study

More Care, Less Complexity: Alaska Airlines' CX Transformation

Alaska Airlines transitioned to the cloud, scaling omnichannel support and empowering remote workforce with AI-driven Agent Assist to simplify operations, enhance efficiency, and drive growth through seamless customer care.

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Central Bank Case Study

Central Bank Gains Efficiency with Smarter, Optimized Support

With 80% intent-matching accuracy through AI Agents, Central Bank resolved routine inquiries efficiently, allowing live agents to spend more time building loyalty through personalized, community-focused care

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Exact Sciences Case Study

Exact Sciences Cuts Patient Time by 60% with Smarter CX

Reduced test scheduling time by 60% using AI-driven solutions, helping patients complete at-home cancer screenings faster and supporting their mission to save lives through early detection.

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US Radiology Case Study

Lumexa Imaging Improves Patient Care While Unlocking $4M in Revenue

Automated follow-up reminders, helping patients schedule imaging before deductibles reset, reducing costs, improving care, and driving $4M in revenue.

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Do more with the Five9 Intelligent CX Platform

Deliver AI-driven, hyper-personalized experiences with The New CX.

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