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More Companies Choose Five9 Dialer

Increase Productivity by 300%

  • Progressive, Preview, Power, & Predictive Dialers offer flexible options
  • Adaptively control the pace of outbound dialing
  • Dial leads only as agents become available
  • Automatically leave recorded voicemail while moving to the next call

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Increase Productivity and Sales Potential

The Five9 Predictive Dialer triples the amount of time agents are productively connecting with live prospects and having real conversations that yield greater revenue. Through automated dialing that detects and filters busy signals, fax machines, voicemail, disconnected lines, and no-answers, agents have more talk time and less dead time. Studies indicate 48 minutes of talk time per hour versus 15 minutes of talk time with manual dialing. That’s a 300+% improvement.

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Leading Brands Choose Five9

 

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Build Trust with Your Customers

“Whether calm seas or the middle of a storm, Five9 delivers.”

Teddy Liaw
NexRep

Pay Only for What You Need

  • Pricing is based on the number of seats, usage, and features. If you only need 3 seats, you only pay for 3 seats. Changing that number is easy.

 

No Long-Term Contracts

  • Choose a month-to-month or annual plan. It's your choice. There are no long-term contracts to limit your flexibility.

No Infrastructure Costs

  • All you need is a computer, Internet, and a headset. Five9 is in the cloud, so there are no big up-front costs. No servers. No technicians. No maintenance.

No Surprises

  • Pricing is simple. The basic product includes a generous set of features and popular bundled plans with unlimited talk-time and monthly per-agent fees. Unbundled pricing is available.

Features that will bring your call
center service to the next level.

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Smart Dialer

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

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On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

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Intelligent Routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

What people are saying about our Contact Center Software...

The NexRep contact center is different from other contact centers in that a hundred percent of our agents are virtualized at home and we're able to route contacts – whether it be voice, emails, chats, SMS, or even social media – through the cloud directly to the homes of our agents.

Teddy Liaw

CEO, NexRep