Teladoc, a 24 hour, 7-day a week operation that provides virtual medical services to its members, faced a challenge; Implement a new contact center solution with the busy season just around the corner.
Hear directly from Gary Britton, VP of Operations at Teladoc, as he shares his contact center implementation story and how his contact center organization managed to increase member satisfaction ratings, gain efficiencies, and reduce staffing needs, all while delivering on SLAs.
Attend this webinar to learn more about:
Don’t miss your chance to join this interactive and informative webinar—complete with first-hand advice, live Q&A, and more.
Gain access to all contact center resources, such as demos, white papers, datasheets, and more.
All fields are required.