See How Agent Desktop Plus Can Help Your Business

Five9 re-envisioned the omnichannel agent desktop and brought inbound and outbound call management together with social contact management in one easy-to-use desktop interface that allows agents to quickly switch between channels. Our universal transaction model adjusts to the needs of the interaction — phone, chat, email, or social — while feeling familiar and intuitive.

  • Unified multichannel history
  • Visual cues to guide agent actions
  • Simple visual format
  • Improved workflow & productivity
  • Reduced training and onboarding costs

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