Provides a collection of connected tools for contact center providers and operators to create contact center solutions. These tools, built upon Google’s machine learning technology, can help contact center providers and operators to:
Five9 CEO Rowan Trollope Announces the Partnership with Google Cloud Contact Center AI.
See the power of AI and how agent augmentation increases capacity and skills.
Read about the fundamental changes driving transformation in the contact center.
Learn more on how Five9 Genius and Google Contact Center AI makes it easy for organizations to leverage data and intelligence to deliver a better customer and agent experience.
Watch how a powerful single workflow engine leverages multiple data sources and drives intelligent omnichannel routing of customer interactions. Regardless of the channel, Five9 Genius can provide agent guidance on customer journey
and next steps for an amazing and personalized customer experience.
Gain access to all contact center resources, such as demos, white papers, data sheets, and more.
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