Deliver Seamless CX
With Five9 and Amplix, bring the power of people and technology together to personalize your CX journey for amazing engagements.
Enable your agents to engage with customers on their channel of choice.
Provide your managers with visibility into contact center performance.
Bring overall agility to your business with a leading CCaaS platform.
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Leading Brands Choose Five9
Make Powerful Connections with Your Customers
Success in today's increasingly competitive environment requires a greater focus on balancing business and emotional intelligence (EI). It’s crucial to anticipate customer expectations and provide personalized service with insight and empathy. Put EI at the heart of your CX to make the strong connections that drive loyalty.
- Be where your customers want you to be by leveraging advanced technology for customer experience, such as generative and conversational AI.
- Empower your contact center agents by connecting the dots for them via workforce engagement management so they can focus on your customers.
- Achieve greater business agility through your contact center operations with easy-to-use UIs and more personalized interactions with real-time data.
Watch Why Our Customers Place Their Trust in Us
“We use the term ‘guest experience’ when we describe GX versus CX, and to us, that means that when you fly on Alaska Airlines, you feel cared for and want to come back and fly with us again and again.”
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“Customer service is more important than ever for PING because it allows us to get closer to our consumers, ensure a more positive relationship with them, and provide a better product and better experiences for them.”
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“This is a journey. It compels us to continue investment in ensuring that we are doing everything in our power to provide the best possible care.”
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“We are solely focused on how we can deliver not only the best value but the best experience to our customers.”
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Watch Why Our Customers Place Their Trust in Us
Alaska Airlines
“We use the term ‘guest experience’ when we describe GX versus CX, and to us, that means that when you fly on Alaska Airlines, you feel cared for and want to come back and fly with us again and again.”
WatchPING
“Customer service is more important than ever for PING because it allows us to get closer to our consumers, ensure a more positive relationship with them, and provide a better product and better experiences for them.”
WatchAdventHealth
“This is a journey. It compels us to continue investment in ensuring that we are doing everything in our power to provide the best possible care.”
WatchFrom You Flowers
“We are solely focused on how we can deliver not only the best value but the best experience to our customers.”
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