Optimum Bundle

All capabilities of the Premium Bundle plus WFO capabilities to manage and motivate onsite or remote teams.

Get the most from your workforce and optimize your customer experience. Highlights of this bundle:

  • Improve staffing accuracy with workforce management.
  • Maximize agent performance with quality management.
  • Proactively reach out to customer to reduce inbound traffic and enhance the customer experience.

Sign up and learn more about our Solution Bundles.

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