Customers want fast and smart communications. Your agents need the right information at their fingertips when communicating with customers. That’s why Five9 partnered with Microsoft to deliver the Intelligent Cloud Contact Center - integrated into Microsoft Dynamics and Skype for Business solutions. The result is agents have the insights they need to accelerate the customer journey to the right outcome. By empowering agents with valuable customer context, you can deliver omnichannel capabilities, regardless of customer preference.