Ask the Experts
July 10th
What Business Leaders Get Wrong About CX—and How to Fix It
Join us July 10th at 1 pm PT / 3 pm ET for a bold conversation about the surprising gaps between what business leaders think customers want and what they actually value. Based on insights from the Five9 2025 Business Leaders CX Report, we’ll unpack how AI, digital channels, and agent roles are evolving faster than leadership perceptions—and what that means for the future of your contact center.
The AI Promise
July 17th
AI and Human Agents: What's Real and What's Not
Unlock the truth about the relationship between AI and Human Agents where we ask: Will AI replace agents? Join us for an interactive webinar where industry experts demystify the impact of AI on human agents. You'll learn how AI-powered tools are delivering greater personalization for both customers and agents.
July 30th
Five9 AI Palooza
Welcome to AI Palooza—your front-row seat to the future of CX. Where Agentic CX and AI Agents take center stage. Tune in on July 30 at 10 am PT / 1 pm ET to discover how to amplify your customer experience with AI.
