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Nutrisystem Moves to the Cloud and Cuts Technology Costs

Five9_Case_Study_Nutrisystem_r4

Weight loss industry leader Nutrisystem moved its contact center to the cloud and almost immediately reduced its technology and telecommunications spending by 15%–20%.  

Five9 helped this national brand to fully support a remote work model for contact center agents as well as:

  • Broaden engagement by expanding to chat, email, and self-service 

  • Integrate the contact center with CRM and UC platforms  

  • Gain the ability to readily scale and build upon its new technology base

Nutrisystem Moves to the Cloud and Cuts Technology Costs