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Sales, Marketing, & Telemarketing for Contact Centres: Qualify More Prospects, Close More Sales

Lower Your Costs & Improve Performance with Five9

Five9 has the technology and experience to lower your costs and exceed your performance goals. We have solutions for any contact centre application across all types of industries, including:

  • Inside sales organisations
  • Sales professionals nurturing relationships
  • Lead development teams developing prospects
  • Inbound sales and direct response teams
  • Telemarketing contact centre solutions and organisations

Five9 also offers pre-built integrations for leading CRM systems, campaign management, automated dialing tools, and reporting capabilities that can help you drive your results to new heights.

Telemarketing: Increase Contact Centre Productivity

The Five9 Outbound Contact Centre delivers higher productivity while helping you maintain compliance with regulations such as the Telephone Consumer Protection Act (TCPA). The Five9 Predictive Dialer lowers your cost per lead and improves agent efficiency, with up to three times more contacts per hour.

Sales: Deliver Higher Close Rates

Whether you are an inbound centre, an outbound sales operation, or a blended combination of inbound and outbound sales, with Five9 you’ll experience higher contacts and sales per hour and faster ramp-up times for new agents.

Marketing: Lower Your Cost per Lead

For marketing operations that need to nurture suspects and convert leads into sales opportunities, Five9 delivers the ability to reach more leads per hour with the information your reps need to convert leads faster.

Five9 offers much more automation and efficiency, which keeps our costs low and helps us translate those benefits to our clients.

Case Study: Innovative Vision

Learn how NexRep operates outsourced full-service contact centres that provide multichannel customer service and direct response sales for hundreds of enterprise companies across multiple industries

Get Case Study

Get More Info & Pricing

The Five9 Advantage

Fast

Our customers consistently tell us that the speed and ease of our deployments make us stand out from the competition. Your contact center can be up and running in days, not months, and you can easily scale as needed.

Easy

Unlike complex on-premise contact centers, Five9 was created with the business user in mind. It’s easy enough to use that even non-techies can make changes, and intuitive enough that little-to-no training is required for your agents and supervisors.

Affordable

Our subscription model allows you to pay only for the agents you need, when you need them, and on a monthly basis. You no longer have to overbuy to accommodate for predictive maximum capacity or seasonal peaks.

Secure

The Five9 architecture is designed with firewalls, intrusion prevention, and a vulnerability management system to protect your data. The Five9 Cloud Security Office safeguards our infrastructure, applications, and operations against breaches and unforeseen events.

Reliable

Five9 successfully processes over 3 billion customer interactions a year for over 2,100 customers. To mitigate service disruption and maximize up-time, we offer redundant global data centers geographically dispersed with failover capability.

Based on our extensive analysis, we found Five9 to be the best value.

Bringing Joy to CX

Rethink your customer experience capabilities with the cloud. Five9 elevates both the customer and agent experiences by enabling your workforce with AI and evolving the contact centre through an open platform and powerful product suite.

Achieve business success with our results-focused approach to sales, implementation, and service.

Prioritise Your Customers
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Customer-first

Adopt the cloud contact centre to meet your business needs – not the other way around.

Explore Our Portfolio
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Completely-customizable

Analysts consistently recognize Five9 for its solutions and success as a cloud solution provider.

See Our Awards
Image
Always-innovative_661x373.jpg

Rely on our team to help you achieve continued success in an ever-evolving environment.

See Professional Services
Image
99996

Bringing Joy to CX

Rethink your customer experience capabilities with the cloud. Five9 elevates both the customer and agent experiences by enabling your workforce with AI and evolving the contact centre through an open platform and powerful product suite.

Customer First

Image
Customer-first

Achieve business success with our results-focused approach to sales, implementation, and service.

Prioritise Your Customers

Completely Customisable

Image
Completely-customizable

Adopt the cloud contact centre to meet your business needs – not the other way around.

Explore Our Portfolio

Always Innovative

Image
Always-innovative_661x373.jpg

Analysts consistently recognize Five9 for its solutions and success as a cloud solution provider.

See Our Awards

At Your Service

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99996

Rely on our team to help you achieve continued success in an ever-evolving environment.

See Professional Services

Call 1-800-553-8159 for More Information