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The UK Contact Centre Decision-Makers' Guide 2025

report-dmg-uk

The 2025 UK Contact Centre Decision-Makers' Guide reveals industry trends from 228 organisations and 1,000+ consumer interviews. Discover how contact centres are adapting and planning for the future.

  • Insights on performance, technology, HR, and strategy
  • Industry and contact centre size benchmarking
  • Data-driven strategies for overcoming challenges

Sponsored by Five9.

Download the Report