Five9 has the technology and experience to lower your costs and exceed your performance goals. We have solutions for any contact centre application across all types of industries, including:
Five9 also offers pre-built integrations for leading CRM systems, campaign management, automated dialling tools and reporting capabilities that can help you drive your results to new heights.
The Five9 Outbound Contact Centre delivers higher productivity while helping you maintain compliance with regulations such as the Telephone Consumer Protection Act (TCPA). The Five9 Predictive Dialler lowers your cost per lead and improves agent efficiency, with up to three times more contacts per hour.
Whether you are an inbound centre, an outbound sales operation, or a blended combination of inbound and outbound sales, with Five9 you’ll experience higher contacts and sales per hour and faster ramp-up times for new agents.
For marketing operations that need to nurture suspects and convert leads into sales opportunities, Five9 delivers the ability to reach more leads per hour with the information your reps need to convert leads faster.
Five9 offers much more automation and efficiency, which keeps our costs low and helps us translate those benefits to our clients.
Learn how marketing firm Innovative Vision became one of Canada’s biggest success stories by switching to the Five9 cloud from an increasingly expensive on-premise system.
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Our customers consistently tell us that the speed and ease of our deployments make us stand out from the competition. Your contact centre can be up and running in days, not months and you can easily scale as needed.
Unlike complex on-premise contact centres, Five9 was created with the business user in mind. It’s easy enough to use that even non-techies can make changes, and intuitive enough that little-to-no training is required for your agents and supervisors.
Our subscription model allows you to pay only for the agents you need, when you need them and on a monthly basis. You no longer have to overbuy to accommodate for predictive maximum capacity or seasonal peaks.
The Five9 architecture is designed with firewalls, intrusion prevention and a vulnerability management system to protect your data. The Five9 Cloud Security Office safeguards our infrastructure, applications and operations against breaches and unforeseen events.
Five9 successfully processes over 3 billion customer interactions a year for over 2,100 customers. To mitigate service disruption and maximise up-time, we offer redundant data centres geographically dispersed on opposite US coasts as well as in Europe with failover capability.
Based on our extensive analysis, we found Five9 to be the best value.
Monthly or annual pricing - no long-term contracts.
Powerful, scalable, and secure cloud solutions.
Recognised by Gartner as a leader in Contact Centres.
Integrate with all the leading CRM packages.
All you need is a computer, a headset, and Internet.
Call +44 203 318 7902 for More Information