Streamline Patient Engagement with Five9 Fusion for Epic
Learn how Five9 Fusion for Epic creates seamless voice and EHR workflows—reducing toggling, simplifying support, and helping care teams deliver faster, more connected experiences across Epic Cheers, Cadence, and more.
Deloitte TrueServe Meets Five9 for Smarter CX
Deloitte and Five9 help modernise contact centres with AI-powered cloud solutions. Together, we deliver smarter digital engagement and more human customer experiences—from strategy to execution.
Resources to Get You Started
AI in UK Healthcare: Empowering Better Patient Experiences Through Digital Transformation
Learn how AI and self-service are empowering better healthcare experiences.
Revolutionising Patient Experience with Doctor Care Anywhere
Learn how Doctor Care Anywhere created connected, compassionate experiences at every touchpoint of the patient journey. Register for the webinar.
Transforming Patient Experience for UK Healthcare
Understand how AI and automation technologies can address the biggest challenges facing healthcare, life science and pharmaceutical organisations.
AdventHealth Moves Patient Care Forward
AdventHealth uses Five9 for both reliable contact centre support and doctors' practices. With 51 hospitals, AdventHealth strives to take care of its patients’ "mind, body, and spirit". Five9 helped address key issues, including gaining visibility into call volumes for the physician practices across systems.
Five9 IVA is an ideal solution to help businesses automate, save significant amounts of money, and improve their patient and agent experience.
— Anonymous Healthcare Customer
Healthcare Contact Centre Software
AI Agents
Automate routine tasks with AI so live agents can focus on higher-value work.
Use AI to provide self-service and guide employees to productive conversations.
Epic & Other EHRs
Connect to Epic and other electronic health records (EHR) systems with Five9’s APIs for easy access to the data needed with fewer mouse clicks.
Trust and Governance
Ensure HIPAA compliance. Five9 maintains appropriate administrative, physical, and technical safeguards to protect health information.
Any Channel, Anywhere
Allow patients to communicate with you through the channel of their choice—voice, video, chat, messaging, email, and social.
Five9 Workforce Engagement
Schedule your workforce while evaluating the quality and compliance of healthcare conversations.
Epic, Cheers, Hyperdrive, and Cadence, are registered trademarks of Epic Systems Corporation.
