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Jason Griffin
Principal Solution Consultant, Five9
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Nicole Friedrich
Sr. Marketing Programs Manager, Five9
The contact centre serves as the gateway to customer intelligence. Filled with insights to drive growth, enhance efficiency, and elevate CX. By unlocking this potential, leaders can make smarter, data-driven decisions while streamlining operations and elevating the customer experience.
See Five9 AI Insights in action in Part 1 of our CX Spotlight series. Discover how it harnesses the power of Generative AI to deliver faster, more accessible and actionable conversational insights than ever before. Experience firsthand how businesses are using AI to uncover why customers are reaching out, evaluate issue resolution effectiveness and identify opportunities where automation can proactively enhance customer service.