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News Release

Five9 Partners with Make-A-Wish to Make Dreams Come True for Children at Home and Abroad

Donations from the recent Five9 CX Summit will grant life-changing wishes for two children with critical illnesses in the Greater Bay Area and in Europe.

SAN RAMON, Calif. Sept. 9, 2021 - Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that it will donate funds to support Make-A-Wish® in granting wishes for two children with critical illnesses.

Five9 collaborated with Make-A-Wish Greater Bay Area and Make-A-Wish International as part of the Five9 CX Summit, the company’s largest annual event, which took place virtually on September 1 and 2. For every CX Summit registration, Five9 donated $5 to the cause.

The donation helped Make-A-Wish International to provide a laptop and drawing lessons for Walter, a teenager from Peru with a passion for anime art. The fundraiser will also help Make-A-Wish Greater Bay Area grant the wish of 3-year-old Jonathan, who wished for a new play space so he can have fun in the safety of his family’s backyard in Sonoma County, California.

The 2021 CX Summit marks the second year in a row that Five9 has partnered with the Make-A-Wish team. Five9 is proud to keep this tradition going and help children like Walter and Jonathan with an additional boost of support and strength as they fight critical illness.

“CX Summit is not only about bringing together those who are in the ‘business’ of CX but also about bringing together and impacting the broader communities that we live and work in at large,” said Genefa Murphy, Five9 CMO. “Thank you to our customers, prospects, speakers, partners, employees, and generous sponsors for making it an event to remember, and for supporting us in giving back to an organization that provides hope and strength for so many children and families.”

The 2021 Five9 CX Summit welcomed more than 4,000 registrants and featured 70 learning sessions led by Five9 executives, solutions experts, customers, partners, and industry influencers. The event was graciously supported by more than 30 sponsors.

Click here to watch the Five9 CX Summit keynote presentations on demand, and join a Sept. 23 executive roundtable on some of the key takeaways from the event, hosted by Murphy.

For more information, click here.

About Five9

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of call minutes annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, to engage and empower agents, and deliver tangible business results. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps contact centers increase productivity, be agile, boost revenue, and create customer trust and loyalty.

For more information, visit www.five9.com.

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Media Contact:

Five9

Allison Wilson

352-502-9539

Allison.wilson@five9.com