With Five9 Genius, you can turn your organization’s agents into geniuses, delivering extraordinary experiences for your customers.

A single, intuitive desktop deeply integrated into your CRM and other systems delivers the intelligence your agents need when they need it.

Intelligent routing ensures your callers are matched with the best available agent to address their specific business needs.

Intuitive reporting, analytics and administration give you the power to keep up with changing business requirements and drive inefficiency out of your business.