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Introduce your contact center colleagues to Five9, earn 15% commission on license fees for up to two years. Join Five9 Champions today and make a referral.

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Referral Program

Overview

Whether you are well acquainted with the Five9 Referral Program, or it’s brand new to you, we are glad you're here. Welcome to the new and improved Five9 Referral Program – Powered by Five9 Champions.

Introduce Five9 to a contact center leader, and we’ll reward you for the introduction. Join the Five9 Champions Referral Program and start referring colleagues today! Membership is free, and each successful referral will earn you 15% commission on license fees for up to two years.

It's Easy

It's Rewarding

In addition to the 15% commission on license fees for up to two years, we are excited to bring you brand new features, including:

  • The ability to track the progress of the contacts you refer
  • Collect additional rewards just for being a Five9 Champion through a points-based system to start earning gift cards, Five9 swag, exciting experiences and more
  • Access resources and tools designed to help you develop better referrals
  • Compete, engage and network with other Five9 advocates
  • And much, much more

Already a member of the Five9 Referral Program?

You’re half way there. The features listed above are waiting for you at Five9 Champions. Simply create a login and password to start making and tracking referrals.

Frequently Asked Questions

Who is eligible?

Almost everybody! We accept referrals for contact centers anywhere in the world. Referral leads can be submitted by anyone, with the exception of any Five9 employees, current employees (and members of their family) of the referred company, and anyone younger than 18 years old.

What is a valid referral?

A referral is defined as a named contact with company affiliation and contact information determined solely by Five9 as having an interest in purchasing contact center software.

Do I have to be a Five9 customer to make referrals?

No, the Five9 Referral Program is open to anyone.

Do you pay me (the referrer) personally?

Yes, we will issue you checks on a monthly basis as we receive payment from the referred account.

Are the commissions taxable?

Yes, the commissions are taxable income. In order to pay you commissions, we will need a completed W-9 form on file. Upon joining the program, you will receive instructions regarding the W-9 form. For additional tax guidance, Five9 recommends that you consult a financial adviser.

How long do I have to wait for my commissions?

Payment is issued on a monthly basis, and only after Five9 receives payment from the companies that you refer. Therefore, your commissions may take more than one monthly cycle to be issued. During incentive promotions, rewards are issued according to the terms of the promotion.

What if my referral does not become a Five9 customer?

Commissions are only issued for referrals that result in a sale of Five9 licensed software products. Referrals that do not become customers are not eligible for commission payments.

What if my referral is already in contact with the Five9 sales team?

Qualifying referrals must be an introduction to an account that is not actively engaged with Five9.

Do I need to know the person I am referring?

While it is not a strict requirement, as a professional courtesy Five9 highly recommends that you know the person you refer to Five9 and that you confirm with that person that it's fine for Five9 to contact them.

How long does my referral have to remain a customer for me to earn commissions?

Commissions are based on the license fees received by Five9 for the companies you refer. You will begin receiving payments as soon as Five9 does, subject to monthly payment cycles.

What if I have additional questions?

If you have additional questions, please send a message to referrals@five9.com and we will be happy to help you.