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News Release

Five9 to Host and Keynote at Contact Center Industry Events

Five9 to Present at NECCF, Customer Experience Networking Event, and Great Management Strategies Networking Event

SAN RAMON, CALIF. – December 9, 2014 – Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact center software, will host and present at a number of events throughout December to share best practices and strategies for contact center professionals.

TWEET THIS: .@Five9 hosts 3 events in Dec. Offering #CCTR best practices and customer testimonials. #CustServ

North East Contact Center Forum (NECCF)

Who:     Matt Zemon, president and CEO, American Support

What:    10 Ways to Better Serve Customers in 2015

When:  Tuesday, December 9, 2014; 11:00 AM – 12:00 PM ET

Where: Henderson House, Weston MA

Five9 Lunch and Learn, Massachusetts

Who:      Bruce Belfiore, CEO, Benchmark Portal

                Nancy Robitaille, corporate director of commercial operations, Olympus

What:    Benchmarking Best Practices

 Customer Case Study, Optimizing Your Contact Center

When:   Friday, December 12, 2014; 11:30 AM – 2:30 PM ET

Where:  Bentley University, Waltham, MA

Laguna Beach Networking Event: Cocktails and Customer Experience

Who:     John Kariotis, president of the OCRM division, Amberleaf Partners

               Andy Sturm, executive vice president loan servicing, Gateway One Lending & Finance

What:    Best Practices in Customer Engagement

               Improving Agent Efficiency

When:   Thursday, December 18, 2014; 4:00 PM – 7:00 PM PT

Where:  Pacific Edge Hotel, Laguna Beach, CA

About Five9

Five9 is a leading provider of cloud contact center software, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, delivering software to help organizations of every size transition from premise-based software to the cloud. With its extensive expertise, technology, and ecosystem of partners, Five9 delivers secure, reliable, scalable cloud contact center software to help businesses create exceptional customer experiences, increase agent productivity and deliver tangible results. For more information visit

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Analyst & Media Contacts:

Five9 Inc.

Meghan Hammitt


SHIFT Communications

Katie Halloran