Chief Technology Officer, Five9
Join us for an introduction to the hottest tech in the last decade: large language models (LLMs), GPT-3, and ChatGPT.
Get an understanding of how these technologies work and what buzzwords like hallucination, fine-tuning, prompts, and tokens all mean. We'll talk about the limitations of the technology and some common misconceptions.
We will also walkthrough some live demos, so you can see the tool in action. We’ll also show you how this technology impacts contact center use cases.
This webinar is meant for everyone. No prior familiarity with AI technologies or software engineering is required.