Jeannie Walters
CEO, Experience Investigators
Millicent McIntyre
Senior Director, Buyer Services at IAA
Nicole Darby
Director of Customer Care, Mason Companies
Niki Hall
CMO, Five9
Join us on March 28 at 8 am PT / 11 am ET for a powerful conversation with Jeannie Walters, CEO of Experience Investigators, and a panel of inspiring female CX leaders from our customer community.
This dynamic roundtable will explore how AI-driven innovation is shaping the future of CX. Discover how businesses can unlock more value from every interaction, and how providing more choice through self-service and automation is empowering customers like never before. We’ll also dive into the essential skills Customer Experience Leaders need today, with a focus on how women are driving the shift from cost center to value-add, maximizing lifetime customer value and revenue growth.
Whether you're a CX professional, industry enthusiast, or aspiring leader, this session will empower, educate, and inspire you with actionable insights to take your customer experience strategy to the next level.
💡 Don’t miss this opportunity to be part of the conversation and celebrate the women shaping the future of CX!
