Jeannie Walters
CEO, Experience Investigators
Millicent McIntyre
Senior Director, Buyer Services at IAA
Nicole Darby
Director of Customer Care, Mason Companies
Niki Hall
CMO, Five9
Join us for a powerful conversation with Jeannie Walters, CEO of Experience Investigators, and a panel of inspiring female CX leaders from our customer community.
This dynamic roundtable will explore how AI-driven innovation is shaping the future of CX. Discover how businesses can unlock more value from every interaction, and how providing more choice through self-service and automation is empowering customers like never before. We’ll also dive into the essential skills Customer Experience Leaders need today, with a focus on how women are driving the shift from cost center to value-add, maximizing lifetime customer value and revenue growth.
Whether you're a CX professional, industry enthusiast, or aspiring leader, this session will empower, educate, and inspire you with actionable insights to take your customer experience strategy to the next level.
💡 Don’t miss this opportunity to be part of the conversation and celebrate the women shaping the future of CX!
