Roni Jamesmeyer
Director of Industry Marketing, Five9
Blair Pleasant
President & Principal Analyst, COMMfusion
Javi Ramirez
Partner Dev Director, Five9
Patient access is the front door to your health system — and for too many patients
and staff, it's still stuck. Disconnected systems, manual handoffs, and siloed
workflows create friction that costs health systems time, money, and patient trust.
Five9 Epic Fusion changes that. Join Roni Jamesmeyer, Director of Industry
Marketing at Five9, and Javi Ramirez, a key architect of the Five9 Fusion
platform, for a candid conversation moderated by industry analyst Blair Pleasant
on how health systems are eliminating patient access friction — right now.
You'll learn how the Epic API Adapter connects your contact center agents
directly to Epic workflows, how the Epic Orchestrator enables AI-powered self-
service that patients actually complete, and how Five9 is helping health systems
close the referral loop faster than ever. Walk away with a clear picture of what’s
possible – and what’s next
