Maribeth Brown
Sr Product Marketing Mgr, Five9
Prachi Patel
Lead Product Manager, Five9
Consumers are choosing WhatsApp to reach the businesses they buy from, and brands need to be ready. Discover how the native Five9 + Meta partnership makes it easier for brands to bring WhatsApp into their customer experience, with a self-service setup built directly into the Five9 admin console. With no custom integration required, brands can get started faster and deliver value sooner.
See how native WhatsApp connects with Five9’s AI suite, including Studio and Agent Assist. Brands can bring the same AI-powered experiences to messaging that they use on other channels, with no channel-specific AI integrations to build. We’ll also demonstrate how human agents manage conversations and maintain context throughout the customer journey from a unified agent desktop.
Finally, get a glimpse of what’s next for WhatsApp and digital engagement at Five9.
