Winner Spotlight: Scaling with Purpose at Christian Healthcare Ministries

In this Winner Spotlight, Christian Healthcare Ministries (CHM), Five9’s 2025 Most Trusted Expert New Era of CX Award winner, shares how they transformed their contact center to support rapid growth while staying rooted in their mission of member care. Learn how CHM partnered with Five9 and Waterfield to streamline operations, expand digital engagement, and unlock major efficiency gains, including a 400% increase in revenue and dramatically faster outbound campaign execution.