Atento Sets New Standard with Bitcoin
![atento](/sites/default/files/styles/resource_full_main_image/public/2024-03/atento-moves.png?itok=Ofo0fT4w)
One of the world’s top five largest business process outsourcing companies, Atento employs 150,000 agents globally, delivering services — including customer care — to major businesses. When clients need to outsource contact centers, Atento provides dedicated support teams. Atento leveraged Five9 to move to the cloud, enabling them to serve their clients better.
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Eliminated downtime issues experienced with previous on-prem system
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Simplified onboarding with more intuitive, streamlined platform
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Improved employee experience has lead to higher retention rates