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Kyndryl Migrates 200+ Customers and 90K Employees to Five9

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Months of planning and preparation with Five9 and the Kyndryl Digital Workplace Global Practice team had laid the groundwork to migrate nearly 90K employees and 200+ customer contact center locations within two months without a single issue.

See how Kyndryl:

  • Lessened to 30 second wait times 
  • Reduced AHT (average handle time) by 30% 
  • Improved stability and call quality

Download the Case Study