AI Agents Data Sheet

Five9 Genius AI employs trusted Agentic AI Agents alongside humans to deliver contextual and personalized experiences with confidence. These AI Agents reason, decide, and take action—delivering human-like service that adapts to your business.

The result: faster service, lower costs, and better CX at scale.

Built as one platform for self-service—from IVR to Agentic—Five9 blends traditional, generative, and agentic capabilities. It’s designed for rapid and easy deployment, accelerating time to value.