Five9 Fusion for Salesforce

Embed the contact center within Agentforce Service Console to deliver real-time context and AI-powered insights to help agents resolve issues faster and deliver more personalized customer experiences.

• Combines Five9 telephony seamlessly through Salesforce Voice for Partner Telephony.
• Empowers agents with real-time intelligence and automation.
• Enables supervisors to improve quality assurance and quicker customer resolution.