CRM Overview: The Five9 Intelligent Contact Center Integrates with CRM
![Data_Sheet_Five9_CRM_Integrations](/sites/default/files/styles/resource_full_main_image/public/2023-05/Data_Sheet_Five9_CRM_Integrations.png?itok=Ob6F_pHn)
Most of today’s contact centers are using Customer Relationship Management (CRM) solutions to capture customer information, tickets – which is great. But, contact center technologies and CRM solutions are deployed in siloes and do not have a way to work with each other to provide a seamless customer experience.
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