Five9 Adapter for Zendesk
What is It?
By uniting Five9 GeniusTM the Intelligent Cloud Contact Center with Zendesk, Five9 provides a single-pane customer service platform that enables your agents to focus on the customer experience. Enterprises of all sizes and industries use the combined solution to improve customer satisfaction, increase agent engagement, and drive inefficiencies out of the business.
One Platform for a Seamless Experience
The Five9 Adapter for Zendesk combines contact center controls with the Zendesk solution to provide a single environment for agents to help customers. Agents no longer have to switch between applications and Zendesk to address customer concerns. The Five9 Adapter offers cloud contact center capabilities that allow your customers to engage with the best agent, at the right time, to deliver the right results for your business. The solution helps you empower your agents to provide the exceptional customer experiences today’s consumers expect.