Five9 Agent Assist
Practical applications for artificial intelligence (AI) are helping businesses deliver exceptional experiences for their customers. Five9 Agent Assist helps human agents during calls by using AI and machine learning technology to perform many tasks in the background, including automatically transcribing calls, summarizing them in real time, and providing them to the agent to assist during interactions and after call work.
Download the data sheet to learn how Five9 Agent Assist:
- Enables agents to focus on the customer and provide a more human experience
- Lowers contact center costs, reduces during and after call work for agents, and enhances agent performance
- Improves customer service, satisfaction, and loyalty