Five9 Workflow Automation
Getting a detailed understanding of your current operational state often requires combining contact center data with your CRM, service management, order entry, billing, and other business systems. Five9 Workflow Automation enables you to connect your Five9 Intelligent Cloud Contact Center with other systems to deliver exceptional customer experiences.
Five9 Workflow Automation aggregates information, provides comprehensive views of data and performance, and automates sophisticated, cross-platform workflows and reactions based on the data and events being aggregated.
Read this data sheet to learn how you can:
- Easily connect to other systems and create intelligent, automated workflows
- Increase productivity by eliminating manual monitoring or processes
- Improve decision-making with a single view of operational performance in real time across multiple systems