Blackchair Clarity with Five9
Legacy CX platforms pose challenges with complex, aged, and undocumented configurations during migration. Clarity streamlines migration by automatically discovering and cataloging legacy CX solutions for analysis, enabling pre-migration planning, design optimization, and migration acceleration. Clarity helps meticulously plan and expedite the transformation process with a fact-based, data-driven approach.
- Automatically catalog legacy CX solutions for analysis
- Continuously audit change to study business and behavior for migration planning
- Meticulously plan and accelerate transformation with a fact-based, data-driven approach