Five9 Adapter for Microsoft Dynamics 365 Integration

Discover how the seamless integrations of the Five9 Adapter for Microsoft Dynamics 365 can empower your agents to deliver exceptional customer service –all within the Microsoft workspace.

• Effortlessly manage interactions from various channels from a single screen
• Boost agent efficiency with AI-powered tools to support agents in real-time
• Elevate customer experiences with personalized, context-aware interactions for faster resolution times
• Equip agents with data-rich screen pops surfacing relevant customer details even before the conversation begins