Five9 and ServiceNow: A Trusted CX Partnership
Five9 and ServiceNow have partnered for more than nine years, supporting 200+ joint enterprise customers on a unified CSM and CCaaS platform. GenAI and Now Assist now handle more of the repetitive work, driving faster case summaries, less time on routine tasks and a validated 212% ROI, all backed by twice-annual certification and Five9 holding ServiceNow Premier Partner, Build status.
What the infographic covers:
- 200+ joint customers run on one unified CSM and CCaaS platform.
- Now Assist turns 8 minutes of ticket reading into a 30-second summary.
- Five9 customers achieved 212% ROI and $14.5M in net present value.
