Five9 (Inference) Recognized as an IVA Market Leader in the 2021
![The Aragon Research Globe™ for Intelligent Contact Centers, 2020](/sites/default/files/styles/resource_full_main_image/public/Five9/upload/9/942/94293/easset_upload_file27718_94293_e.png?itok=O-QpmcK5)
Opus Research evaluated 13 solution providers to better understand enabling platforms and technology, integration points and scalability, track record and future vision for enterprise-scale Conversational AI.
Download the guide to see Opus’ profile of our Intelligent Virtual Agent solution and learn key takeaways such as:
- The evolution of enterprise intelligent assistants and 8 selection criteria for today’s solution providers.
- Why adoption is increasing for solutions that let non-developers easily build and maintain natural language speech applications.
- Why Inference scored higher than any other vendor in Track Record.
![OPUS Figure](/sites/default/files/inline-images/opus-figure.jpeg)