Five9 Named a Leader in Conversational AI by Aragon Research for 2024
Among more than 20 service providers, the Aragon Research Globe™️ for Conversational AI in the Intelligent Contact Center (ICC), 2024 report named Five9 a Leader. Read this report to dive into why we earned the distinction and key takeaways in conversational AI this year. Learn:
- How generative AI is enhancing the customer experience in the intelligent contact center
- Why vector databases are becoming the new standard for providing persistent memory to large language models
- What personalization does for driving great CX
