Westfield Bank Customer Highlight - Teams Direct Routing & Five9

Join us as we explore how CallTower and Five9 empowered Westfield Bank with next-generation Customer Experience tools - fully integrated UCaaS and CCaaS solutions that are easy to deploy, easy to use, and can support the transition to the cloud.
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Cori Holmes, Westfield Bank’s AVP, CRC Team Leader, along with Five9’s Jake Butterbaugh, and CallTower’s William Rubio take a deep dive into how CallTower’s delivered Microsoft Teams Direct Routing and Five9 worked with Westfield Bank to achieve their business communication goals.