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Customer Success: From You Flowers Personalizes Service


From You Flowers prioritizes personalization to ensure each customer has the experience that's right for them. With a same-day delivery promise, From You Flowers needs to offer quick customer support on any channel — chat, email, or phone.

In this case study video, From You Flowers discusses:

  • Challenges they faced before switching to Five9
  • Results they have achieved via digital channels
  • The crucial role of the Technical Account Manager

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