Five9 in the News: News Releases & Press Coverage

Contact Center News

Find more than just contact center news, with press releases, notes, and more contact center feature updates from Five9, the leader in the cloud contact center software industry.

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Five9 Launches Agentic CX with AI Agents that can Reason, Decide, and Take Action

June 9, 2025

New Five9 Research Reveals Human-Centered AI and Smarter Service Design Are Essential to Winning in the Experience Economy

May 28, 2025

New Five9 Fusion for Salesforce Deepens Partnership to Deliver Integrated AI-Powered Customer Experiences

April 29, 2025

Five9 Recognized on 2nd Annual CRN AI 100 List 

April 7, 2025

Five9 AI Agents Honored as a Winner in the 2025 Artificial Intelligence Excellence Awards

March 24, 2025

Five9 Introduces Spotlight for AI Insights and Expands Reporting & Analytics Suite

March 14, 2025

New Five9 Research Reveals Balancing AI with Human Connection is Key to Winning Customer Experience

March 12, 2025

Five9 Now Available Globally on Google Cloud Marketplace

February 18, 2025

Five9 Honors Outstanding Partner Performance with Global Partner Awards

February 4, 2025

Five9 Announces its New Era of CX Awards Winners

January 22, 2025

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