System Integrators &
Integration Partners

PeakView

PeakView supports enterprises, including several Fortune 500 companies, as a technology solution provider and consulting firm with a core focus on Cloud Contact Center solutions. We work in partnership with clients’ sponsoring executives and their IT, Customer Experience, Procurement, and Finance teams to clearly define goals and create the project roadmap. PeakView’s mission is to ensure that clients are competently represented through the process of requirements due diligence, technology selection, contracting and pricing negotiation, all the way to a successful implementation and ongoing life-cycle management.

PPT Solutions

Whether we are helping a Fortune 500 client or a small business owner, our unique and diverse set of experiences allow us to offer an unbiased and objective recommendation that will deliver improvements to your organization, operating environment, or technology solutions. Simply stated, contact centers are not just a job for the team at PPT Solutions – it’s our passion!

EPIC Connections

EPIC Connections, Inc. was founded in 2003 and today is known as a global leader in contact center Consulting, Application & Process Management and Outsourcing. Contact center executives are able to leverage EPIC’s experienced teams and solutions to help them improve the customer experience while increasing efficiencies.

Bond Group

While other companies are selling one-size-fits-all solutions, at Bond Group we are innovating better ways to transform our clients’ businessees and dedicating ourselves to getting results. That’s why we offer a multitude of cloud-based technologies to help you improve your business operations.

Amberleaf

AmberLeaf makes Contact Centers more effective. Our solutions help companies improve contact center productivity and profitability to improve customer experience. Multi-Channel support, 24/7 self-service, increased lead generation, contact center cost reduction, executive dashboard and analytical reporting are just a few of the benefits to be realized. We examine new techniques and initiatives for agent productivity, customer effort and customer satisfaction as well as evaluate supporting tools that optimize profitability and productivity.

Infinite Green

Infinite Green excels in Operational Assessment and Change Management, rapidly producing a cohesive implementation plan and driving immediate business results. Anchored in customer/patient experience design, we collaborate with our clients staging optimization through activities such as sales/campaign/contact management, vendor sourcing strategies and the process change required to achieve aligned business goals. As a part of such reengineering activity, Infinite Green brings expertise facilitating technology implementation projects for Five9 and integration to CRM systems, including the data architecture and custom reporting required in support of the business.

Bluewolf

Bluewolf is a global consulting agency that builds digital solutions designed to create results. Now. We’re the proven Salesforce strategic partner for a reason—our technology-driven method combines our team’s years of expertise with cloud solutions that continually connect our clients with their customers.

Appirio

Appirio is a global services company that helps customers innovate and win in the new cloud economy. As the leader in enterprise crowdsourcing, we deliver unmatched customer value by combining the world’s top talent with a unique cloud services platform.

Eventus

Eventus Solutions Group is a nationally recognized consulting firm focused on optimizing customer engagement, particularly in contact centers. The company’s unique business model has earned it recognition on the Inc. 500 list of fastest growing private companies, and has helped Eventus build a client list that includes some of the most well-known brands in healthcare, insurance, retail, communications, government and other industries.

Helix

The Helix Story: Our founders implemented Oracle Service Cloud and Field Service as CIO’s, Managers, and Operators prior to launching Helix. We started as customers. Leveraging over 500 successful Service Cloud engagements, Helix’s team of U.S. based Xperts are ready to create world-class customer experiences using Oracle Service Cloud and Field Service. At the core of Helix is our passion for “Doing what is right for the customer.” This drives every aspect of our business. Helix has employees across the U.S. with offices in Memphis, Tennessee, Bozeman, Montana and Dillon, Montana.

Perficient

Perficient is the leading digital transformation consulting firm serving Global 2000® and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient delivers vision, execution and value with outstanding digital experience, business optimization and industry solutions.

Acumen Solutions

Acumen Solutions drives excellence - not only in our performance, but also in the results we deliver for our clients. We are a global cloud consultancy that combines the insight of our strategists, the vision of our innovators, and the ingenuity of our engineers to achieve this extraordinary impact.

Vertiba

A consulting company is only as good as the individual people on its team. The Vertiba team is what sets us apart. Our Salesforce.com certified consultants have the right balance of business acumen and technical know-how. We aren’t striving to create the biggest Salesforce.com implementation company, but we do want the reputation for being the best!

Doble Group

Doble Group, LLC is a boutique consulting firm that focuses on improving commercial business results through the alignment of the organization, its processes and teams for success. We deliver our services through highly customized consulting programs and innovative cloud technologies.

Summa Technologies

Summa is a digital solutions consultancy that combines its human-centered design, strategy and agile software development capabilities to power businesses and deliver engaging customer experiences. Our strategic partnerships with technology leaders like Salesforce and IBM along with deep technical expertise in both on-premise and cloud applications allow us to employ the latest approaches to build the right solutions for our clients.

Statêra

Statêra is a leading business and technology consulting firm. We have completed over 1,000 successful engagements by delivering the right solutions, delighting our clients, supporting our communities, and by providing interesting and productive careers for our people. We are experts in moving our clients to the cloud, and delivering CRM, web, mobile, collaboration, and custom solutions.

Astadia

Astadia provides cloud solutions consulting and systems integration for enterprises looking to accelerate business outcomes. Astadia transforms how its clients develop market opportunities, accelerate revenues and convert customers into advocates.

Axxis Solutions

Axxis Solutions is a full-service Salesforce.com Consulting Partner headquartered in Miami, Florida specialized in the banking, insurance and real estate industries. Combining industry expertise, agility and the scale needed to transform businesses to stay competitive in today’s marketplace. Global and local companies have partnered with us to achieve business performance.

Condado Group

Straight Forward

The Straight Forward consulting team has a proven track record of experience and success in call centers of all sizes. We know all aspects of the call center world intimately. With this experience and success we provide valuable strategic and operational solutions. We are in the business of assisting our partners in achieving time savings and increasing efficiency. The goal is to deliver results desired with quality that differentiates.