Discover new AI and CX trends shaping contact centers in 2025
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Mike Burkland
Chief Executive Officer, Five9
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Sheila McGee-Smith
President & Principal Analyst, McGee-Smith Analytics
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Niki Hall
Chief Marketing Officer & Moderator, Five9
The contact center is quickly becoming the front door to delivering exceptional customer experiences and, for many brands, represents “the face of the company.” As we approach the end of 2024, understanding the continued impact of Generative AI on emerging trends and challenges reshaping the contact center industry is more important than ever.
Join Sheila McGee-Smith and Five9 executives on November 21 at 12 pm PT / 3 pm ET for a thought-provoking fireside chat where we'll review last year’s predictions and dive into the top five predictions and trends for 2025.
