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Five9 AI Playbook: Is Now the Right Time?

Wednesday, February 26

11:00 AM PST

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Matt Bange,  Mgr, Solutions Consulting, Five9

Matt Bange

Manager, Solution Consulting, Five9
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Sarika Prasad

Sarika Prasad

Senior Manager, Product Marketing, Five9

We're only a month into 2025 and there's already been so much news on Artificial General Intelligence (AGI), AI Agents, DeepSeek - the list goes on.  

 

While the thought of using AI in your contact center might seem daunting, it's how you approach implementation that matters most - answering questions like: Is now the right time? Is my organization ready? And, which technology makes the most sense for my company?

 

Join our AI experts, Matt Bange and Sarika Prasad, Wednesday February 26, 11 am PT/ 2 pm ET to discuss industry best practices on assessing your needs, preparing your data and business applications for GenAI, and fostering a culture for change.

 

We’ll discuss:

  • How to identify when you're ready to adopt AI
  • Building a practical business case for AI  
  • Design solutions that are more personalized, efficient, and cheaper

Register Now
Wednesday, February 26 - 11:00 AM PST