Five9 makes it possible to offer the same great sales and customer service as enterprise companies, but without the armies of technical people, up-front costs, complex infrastructure and truckloads of hardware. Using the cloud, you can scale seats as needed, deploy in days and pay as you go.
Five9 was designed to help contact centres of all types and sizes take control of their operations and get up and running quickly. Technical and non-technical people alike can easily administer the Five9 system and even informal contact centres can greatly benefit from a cloud solution due to its flexibility, power and ease of use.
With Five9, you can harness the speed and flexibility of the cloud while getting all the robust features of on-premise systems. Whether you’re seeking inbound, outbound, or blended contact centre software, Five9 has the solution for you.
One low monthly price includes contact centre software, softphones, CRM integration, reporting software, agent and supervisor desktops, telephone service with toll-free numbers and more.
Agents can log in and take calls from anywhere — all they need is a computer, headset and Internet connection. With the Supervisor iPad app, supervisors can monitor and coach agents from anywhere, too.
Five9 stands by you 24/7 with ongoing support resources, even after your contact centre is up and running. We are dedicated to your success. Extended support options are also available.
When we compared the different options, it really came down to the support network provided by Five9. The support team at Five9 was pretty exceptional. We didn’t get that feeling from the other companies we looked at.
Start-up Straight Forward uses a cloud contact centre solution to gain customer insight and agility--and to compete with established BPOs.
Gain access to all contact center resources, such as demos, white papers, data sheets, and more.
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Our customers consistently tell us that the speed and ease of our deployments make us stand out from the competition. Your contact centre can be up and running in days, not months and you can easily scale as needed.
Unlike complex on-premise contact centres, Five9 was created with the business user in mind. It’s easy enough to use that even non-techies can make changes, and intuitive enough that little-to-no training is required for your agents and supervisors.
Our subscription model allows you to pay only for the agents you need, when you need them and on a monthly basis. You no longer have to overbuy to accommodate for predictive maximum capacity or seasonal peaks.
The Five9 architecture is designed with firewalls, intrusion prevention and a vulnerability management system to protect your data. The Five9 Cloud Security Office safeguards our infrastructure, applications and operations against breaches and unforeseen events.
Five9 successfully processes over 3 billion customer interactions a year for over 2,100 customers. To mitigate service disruption and maximise up-time, we offer redundant data centres geographically dispersed on opposite US coasts as well as in Europe with failover capability.
Based on our extensive analysis, we found Five9 to be the best value.
Monthly or annual pricing - no long-term contracts.
Powerful, scalable, and secure cloud solutions.
Recognised by Gartner as a leader in Contact Centres.
Integrate with all the leading CRM packages.
All you need is a computer, a headset, and Internet.
Call +44 203 318 7902 for More Information