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Sales and Marketing

CCaaS & Virtual Call/Contact Software for SMB's

Gain the Competitive Edge with Five9

Five9 makes it possible to offer the same great sales and customer service as enterprise companies, but without the armies of technical people, up-front costs, complex infrastructure, and truckloads of hardware. Using the cloud, you can scale seats as needed, deploy in days, and pay as you go.

Five9 was designed to help contact centres of all types and sises take control of their operations and get up and running quickly. Technical and non-technical people alike can easily administer Five9 SMB customer service solution, and even small business contact centres can greatly benefit from a cloud solution due to its flexibility, power, and ease of use.

With Five9, you can harness the speed and flexibility of the cloud while getting all the robust features of on-premise systems. Whether you’re seeking inbound, outbound, or blended contact center software, Five9 has the solution for you.

Straight Forward: Learn How Five9 Helped Exploit The Cloud's Flexibility

Start-up Straight Forward uses a cloud contact centre solution to gain customer insight and agility--and to compete with established BPOs.

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When we compared the different options, it really came down to the support network provided by Five9. The support team at Five9 was pretty exceptional. We didn’t get that feeling from the other companies we looked at.

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Connect Systems

All-Inclusive Features

One low monthly price includes contact center software, softphones, CRM integration, reporting software, agent and supervisor desktops, telephone service with toll-free numbers, and more.

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Agent-Expert Consultation

Agents Anywhere

Agents can log in and take calls from anywhere — all they need is a computer, headset, and Internet connection. With the Supervisor iPad app, supervisors can monitor and coach agents from anywhere, too.

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Ongoing Support

Five9 stands by you 24/7 with ongoing support resources, even after your contact center is up and running. We are dedicated to your success. Extended support options are also available.

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The Future of CX: Smarter, Faster, More Human

Your contact center and customer experience reimagined—powered by AI, driven by people, and built to deliver The New CX.

Deliver what customers expect—connected, proactive and personal experiences. Turn every interaction into a loyalty-building moment.

How Five9 Helps You Deliver Joy
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Create effortless, personal CX with Five9 Genius AI. Anticipate needs, empower agents, and build trust that drives lasting connections.

Meet Genius AI
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Power your CX with a scalable, secure platform. With 99.999% uptime, open APIs, and easy integration, Five9 fuels growth and innovation.

Explore Scalable Solutions

You’re not just buying tech—you’re gaining a partner with a dedicated team focused on innovation and delivering results that matter.

Discover the Five9 Difference
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The Future of CX: Smarter, Faster, More Human

Your contact center and customer experience reimagined—powered by AI, driven by people, and built to deliver The New CX.

Human-Centered AI

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Male looking at laptop

Deliver what customers expect—connected, proactive and personal experiences. Turn every interaction into a loyalty-building moment.

How Five9 Helps You Deliver Joy

AI-Elevated CX

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Man on the phone

Create effortless, personal CX with Five9 Genius AI. Anticipate needs, empower agents, and build trust that drives lasting connections.

Meet Genius AI

Intelligent CX Platform

Power your CX with a scalable, secure platform. With 99.999% uptime, open APIs, and easy integration, Five9 fuels growth and innovation.

Explore Scalable Solutions

Trusted Partner

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You’re not just buying tech—you’re gaining a partner with a dedicated team focused on innovation and delivering results that matter.

Discover the Five9 Difference

Call 1-800-553-8159 for More Information