Skip to main content

Nextiva UC Integration

Unite your organisation to increase productivity and enhance CX.

Simplify Collaboration

Help more customers by equipping your agents with advanced visibility and connection via the Five9 UC Integration with Nextiva.

Agents can locate relevant back-office workers through a customizable, consolidated directory; view their availability status; and call, transfer, or conference with them on-net in just a few clicks.

View a Demo


Why Choose Five9 UC Integration with Nextiva

  • Improved Collaboration

    Five9 agents and Nextiva users can access a consolidated directory that allows agents to see Nextiva users’ real-time presence status.

  • Seamless Movement

    Five9 agents can click-to-call, transfer to, or conference with any Nextiva user as well as transfer calls to Nextiva call queues and auto attendants.

  • Silo-Free, Toll-Free

    Agents can transfer calls without incurring additional toll charges.

View Demo

Enjoy Nextiva without compromising on industry-leading contact center features.

Resources to Help You Get Started

Data Sheet

Five9 UC Integrations Overview

Enhance collaboration between agents and back-office workers and deliver exceptional CX to more customers.

Data Sheet

Five9 UC Integration with Nextiva

Increase first call resolution and deliver a delightful, continuous experience.


Integrate Your Contact Centre and UC

Learn five reasons why integrating your contact centre and UC can help you deliver a delightful and intuitive customer experience.

We’ll help you find the right strategy and products for your evolving business.

chat with an expert

Use real-time data collected from your customers to provide actionable insights for your agents and business.

Explore all our solutions

Professional businessman with glasses smiling

Customer Experience

Connect to customers and solve their problems the first time.

Customer Experience

Customer service woman wearing a headset laughing while on a customer support call

Agent Empowerment

Empower your agents so they can focus on delivering a more human experience.

Agent Empowerment

writing notes on a whiteboard


Manage your agents with empathy while delivering impact to the business.

Business Agility