Best Text to Speech Software (TTS)

Benefits of Text To Speech Software in Contact Centres

An essential part of any self-service or interactive voice response (IVR) application is the ability to provide dynamic information to your contacts by automatically converting text data into spoken words. In the past, text to speech software (TTS) has been difficult to hear and inaccurate as a system, leading to a decrease in call productivity and the loss of vital client information. With Five9’s text-to-speech features, you can enable your IVR applications to repeat callers’ input and provide order status and account information, appointment details, service requests, customer service survey questions, and more. This helps streamline the calling process while ensuring that you collect accurate caller information. The Five9 IVR management application is a feature provided by the Inbound Contact Centre and supports DTMF input, robust options for call variables, data queries via Web services, branching logic, seamless integration with the Five9 ACD, and an easy-to-use graphical designer for all of your IVR scripts and call flows. We give you a huge selection of features and options that put you on the cutting edge of TTS software and IVR application technology. Our added tools and features ensure that our TTS application will provide you with the services necessary to effectively manage, sort, and organize all of the data you collect from using the software while giving you fast, easy access when you need it. We provide our clients with the best TTS software available, ensuring a high-quality, professional experience, a clear reader voice, and simple turnkey features to make implementing our system easy.