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Five9 Webinars

Customer Spotlight: How Teladoc Overhauled Their Omnichannel Contact Center in 45 Days

June 7, 2017 at 11 AM PST

Attend this webinar to learn about:

  • How Teladoc and Five9 completed a 6-month implementation plan in just 45 days
  • How Teladoc increased member satisfaction and efficiencies by leveraging omnichannel services and powerful integrations
  • Lessons learned, and what to consider when choosing a contact center provider


Teladoc, a 24 hour, 7-day a week operation that provides virtual medical services to its members, faced a challenge; Implement a new contact center solution with the busy season just around the corner.

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