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Debt Recovery Software

Improve Recovery Rates With Five9 Dialer Options

Improve Collections Performance
Debt collections and debt management are always a challenge. Five9 makes it easier to improve your recovery rates with automated dialer options, sophisticated reporting, and supervisor management tools.
Debt Collections Overview
Increase Recovery Rates
With Five9 automated dialing options, your agents will only receive calls that are connected with debtors, allowing you to contact more debtors each day. In addition, our real-time and historical reporting enables you to identify optimal times to reach debtors and maximizes your chances of debt recovery.
Reduce Operational Costs
If your agents are manually calling debtors, you're losing valuable time and money as they frequently reach voicemail and rarely connect to a live person. With Five9, you can eliminate these unnecessary costs and allow your agents to focus on making the most out of the live connections they make.
Enhance Agent Effectiveness
Often the first contact with a debtor represents the best chance for debt recovery, so agents need to have all the tools necessary to make the most out of these calls. With Five9, agents can review important details about each debtor, take notes, and use scripts to ensure consistent and effective communication while maximizing debt recovery.

Five9 Support of Debt Collection Industry

Five9 is a member of the following associations:

  • American Collection Association (ACA)
  • Debt Buyers Association (DBA)
  • National Association of Retail Collection Attorneys (NARCA)

Learn More About Debt Collections & Recovery Software

Case Study: USCB

Find out how the Five9 outbound dialing solution can enhance your debt recovery operations.