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Celebrating Five9 Day: A Moment of Gratitude for Our Partners

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Kim HIll, Five9 Senior Vice President of Partner Sales
Kim Hill SVP, Global Sales Organization

With more than 25 years of experience leading global UC&C practices, Kim Hill drives revenue growth and sales excellence as SVP of the Global Sales Organization at Five9 — uniting direct and partner-led teams to deliver measurable outcomes for customers worldwide.

Once a year, we stop everything to say thank you. That’s Five9 Day. While it’s a moment to recognize our company’s journey, it’s equally — if not more — about acknowledging the people who make that journey possible. To our partners around the world: this day is for you. 

Your commitment, innovation, and collaboration are at the heart of everything we achieve together. Whether you’re helping customers transform their contact centers, bringing new solutions to market, or expanding the reach of our platform, your impact is real and lasting. Five9 Day is a chance for us to say thank you — and to reinforce how much we value the role you play in our shared success. 

A shared commitment to impact 

This year, Five9 Day is centered on two themes: giving back to our communities and expressing gratitude. These are not just words — they reflect how we aim to show up as a company and as a partner ecosystem. 

Across Five9, teams are engaging in initiatives that support local communities, from volunteering to charitable contributions. We know that many of you are doing the same in your own regions, and that shared commitment to making a positive impact is something we’re proud to stand alongside. It’s one of the many ways our partnership extends beyond business outcomes and into something more meaningful. 

Recognizing the power of partnership 

The strength of the Five9 ecosystem lies in the diversity and expertise of our partners. From global system integrators to specialized solution providers, each of you brings unique value that helps customers succeed in increasingly complex environments. 

Over the past year, we’ve seen incredible momentum: 

  • Partners driving innovation through AI-powered customer experience solutions  

  • Expanded collaboration across sales, marketing, and delivery teams  

These achievements don’t happen in isolation. They are the result of strong alignment, shared goals, and a commitment to delivering excellence together. 

Key initiatives driving our partnership forward 

As we celebrate Five9 Day, we’re also looking ahead. Our focus remains on empowering you with the tools, programs, and support needed to grow and differentiate in the market. Some of our top initiatives include: 

1. Enhanced partner enablement 
We are continuing to invest in training, certifications, and resources that help your teams stay ahead — especially as AI and automation reshape the customer experience landscape. 

2. Stronger Go-to-Market collaboration 
From co-marketing campaigns to demand generation programs, we’re working to create more opportunities for you to engage customers and accelerate pipeline growth. 

3. Improved attribution and visibility 
We’re actively refining how we track and attribute partner-driven opportunities to ensure your contributions are recognized and rewarded appropriately. 

4. Simplified partner experience 
We’re focused on making it easier to do business with Five9 — streamlining processes, improving systems, and reducing friction wherever possible. 

These efforts are guided by one principle: when our partners succeed, we all succeed. 

Looking ahead together 

Five9 Day is both a celebration and a reminder. It reminds us of the progress we’ve made — and the opportunity ahead. The customer experience landscape continues to evolve rapidly, and together, we are well-positioned to lead that transformation. 

We’re excited about what’s next: deeper collaboration, continued innovation, and even greater impact for our customers. None of it is possible without your partnership. 

Thank you 

To every partner who has invested time, energy, and trust in Five9 — thank you. Your dedication does not go unnoticed, and your contributions are deeply appreciated. 

As we celebrate Five9 Day, we look forward to continuing this journey together — building stronger relationships, delivering exceptional outcomes, and making a positive difference in the communities we serve. 

Here’s to our partnership — and to everything we’ll achieve next. 

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Kim HIll, Five9 Senior Vice President of Partner Sales
Kim Hill SVP, Global Sales Organization

With more than 25 years of experience leading global UC&C practices, Kim Hill drives revenue growth and sales excellence as SVP of the Global Sales Organization at Five9 — uniting direct and partner-led teams to deliver measurable outcomes for customers worldwide.

Call 1-800-553-8159 to learn more about Five9