Skip to main content

Linear Integrates with Five9 and Zoom Phone

Five9 and Linear Financial

Linear Financial Technologies (Linear) is a fast-growing fintech company that enables digital loan originations and servicing for credit cards, loans, and deposit accounts. They sought a solution that would provide reporting functionality, real-time visibility, an enhanced customer experience, better informed agents, and a fully remote workforce.

Read the case study to learn how Linear Financial Technologies:

  • Enabled robust, real-time reporting
  • Improved first contact resolution
  • Reduced average call handle times by 15-20% per call, or 30-120 seconds per call
  • Enabled the company to have a fully remote workforce
  • Improved customer satisfaction

Case Study: Five9 and Linear Financial